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Call us Today!
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Local (208) 398-9890
Toll Free: (888) 529-3707
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What our Customers say:
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I am a practicing attorney in Akron, Ohio and have used Seek PC Repair for both my home and business computer needs for over 10 years.
I have always been very impressed with their professionalism and prompt service.
In fact I still use them and their services to this day.
I have used their services in various matters such as purchasing
computers, software problems, hardware problems, linking all business computers
together, networking, running wires and pretty much any electronic problem that I
may encounter. They are on my personal speed dial. I would recommend them
to anyone with an computer or electronic problem.
If you need any further information, please give me a call.
David P. Drew
Attorney at Law
www.attorneydaviddrew.com
(330) 762-0080
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| Seek PC Repair RMA Policy
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Seek PC Repair RMA Policy
PLEASE READ THIS DOCUMENT CAREFULLY.
Seek PC Repair RMA Policy
- All sales are final:
Returns of product, other than with defect, are subject to a 20%
restocking fee or prevailing market rate as determined by Seek PC Repair.
- 48 Hour Grace Period for Returns:
Returns are allowed, but only within the first 48 hours after
receipt, for any orders that are not to your expectation.
Returns after this time period are at the complete discretion
of Seek PC Repair and will incur a substantial restock fee.
- $65.00/Hour Service Fee on working parts.
Any items sent back for warranty repair must have been tested bad -
BY A QUALIFIED TECHNICIAN - prior to returning the part. We will
charge a service fee of $65.00 per hour should we find a returned
items to be in working condition.
- Please Give Details:
Please be as specific as possible when listing the reason for return.
This will assist us in making a correct determination of whether the
product is truly defective. (Examples: “CD Rom Drive rattles and
makes noises, but only after spinning for 5 minutes or more.”
“Video card gives blue screen after 20 minutes”)
- "Damaged" Products:
Any “dismantled”, “marked on” or “visibly defaced” product by the
customer will VOID all warranties.
- Fitness of Purpose:
Seek PC Repair cannot warrant any product as fit for any particular use or
purpose. We strongly recommend customers evaluate a sample unit to
determine by their criteria whether a product will work in their
configuration. In the world of computers there are many products
that may be incompatible with a certain brand or certain parts.
In cases like this it is your responsibility to resell the product
into a standard application in which the part will work. We are
unable to take parts back because they will not work in particular
brand product if they function correctly in others.
- RMA Number Must be Marked on the Outside of Box:
RMA number must be clearly marked on the outside of the shipping box.
Please included a printed copy of the RMA paperwork on the inside of
the box. Customer is responsible for all shipping costs to Seek PC Repair.
- Pack Returns Carefully:
Customer must pack defective items being returned as if they were
new and working. Failure to do so may invalidate both the RMA and
the warranty. Seek PC Repair is not responsible for goods that are
damaged during shipment or misused/abused by the customer/carrier.
- Send RMAs to:
1875 Ord Way, Dock #1, Oceanside, CA 92056 USA
- Expiration of RMA numbers:
RMA numbers are valid for 14 days after being issued. Seek PC Repair
must receive product within this time period (other than international
returns).
- Out of Warranty Items:
Items sent to Seek PC Repair that are OUT OF WARRANTY will be returned to
customer at customer’s expense.
- Credit Issued on Defective Products:
Should a replacement for a defective item not be available, at Seek PC Repair
discretion a suitable replacement shall be issued. If a suitable
replacement is not available within 30 days from the receipt of your
RMA, Seek PC Repair will issue a credit which can be applied toward a future
order. Credits expire 6 months after date of issue.
Customers may also request a refund check once a credit memo
number has been issued. RMA credits are for product only and do NOT
include any reimbursement for shipping charges.
- How do I apply my Credits?:
For Credits to be applied to your next order, you must reference the
“CREDIT MEMO” number (not the RMA number) and dollar amount in the
“notes field” of our online order form. (You may obtain the “credit
memo number” from the notes field of your RMA once the RMA is “closed”).
LIMITED WARRANTY
Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected.
Replacement RMA items will be shipped back to Customers via UPS Ground only. Express and overseas shipping is subject to an additional cost to the customer.
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SERVICES
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Are you a Computer Technician?
We are always looking for skilled technicians. Please see more details here.
Rent-A-Tech?
Do you need a technician? Click here to register for free.
Laptop Repair Service
Printer/Plotter Service
PC Service Service
Web Development
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